Tourist information Krakow

Tourist Information Krakow

Krakow Tourist Information

Are you in Krakow and search for Tourist information Krakow? Discover Cracow consultants are ready to help you with all the necessary information. So the crucial questions for you are probably:

Where can I find  Krakow info tourist spots? Whats the address?

City Center:

Plac Szczepański 8, 31-011 Kraków

Open today · 6AM–8PM

Phone: 797 999 143

Tourist information point Kraków

2. Main Market Square:

Świętego Jana 2, 31-042 Kraków

Open today · 9AM–8PM

Phone: 12 357 21 70

Krakow Information point Jana

3. Main Market Square:

Rynek Główny 30, 31-042 Kraków

Open today · 9AM–9PM

Phone: 12 357 21 70

Krakow Information Point Main Market


Usefull links:

When are tourist information points open in Krakow?

You can come every day from 6:00 AM to 8:00 PM

Why should I come to your? Because we want to help you with:

  1. Tourist guide info at least in english
  2. Totally amazing maps for free
  3. Best tour catalogue in City for 0€
  4. Free and fast WI-FI
  5. Cup of cold water and place to rest
  6. Krakow post cards for your family and friends
  7. Purchase all city and outside city tours in Krakow
  8. You can also exchange your KrakowCard voucher


Have a chat with our local guide each day from 9:00 AM!

Come to us from 9:00 to 9:45 and chat with our local expert! Our friendly guide is ready to help you plan your stay in Krakow, explain its history and give tips. We encaurage you to ask him anything you want to know about Krakow attractions  or local insights. It will be pleasure for us to help you make your time in Krakow unforgotable.

Do you have questions about Krakow Tours?

Thats great! We would love to answer all your questions regarding most popular tours in Krakow like Auschwitz Tour or Wieliczka Salt Mine Tour. Interessted in hours whan does Auchwitz Musuem is open or how to get to Wieliczka? Just ask our advisors and you will get an information. Still don’t know what to do in Krakow? Just come to our office and ask what kind of activity would be suitable for you. You can also take a catalogue and find which tour is for you.

Tour meeting points DiscoverCracow

Our office on Plan Sczepański 8 may be a starting point for your trip if you haven’t indicated a hotel pickup.

Can I pay for a services with credit card?

Yes it is possible to pay throught credit card.


What currency should I bring to Krakow?

You don’t need to worry about your currency as there are many exchange spots where you can easily withdraw PLN for dollars, euros and lots of other currencies. It is also possible to pay with euro at restaurants but you will receive your chance in PLN.

How can I get Polish money?

It is really easy to exchange any currency for PLN. You can do it in “Kantors”, banks and even sometimes in a hotel. So do not worry about Polish money. You may also pay via credit card so your bank will take care of everything.

Transport from Krakow Airport?

You may use different ways of transport. There is a direct train that is really convenient and cheap. Departs from Krakow Main Station. Other option is to take a taxi or a transfer which costs about 80-90 zł for one way travel for whole car (up to 4 people). You may also try to taxi an Uber which is really cheap – 30-40 zł. So once again:

  • Direct train: 3-5 zł from Main Station (30-40 mins ride)
  • Taxi/Transfer: 80-90 zł (30 mins)
  • Uber: 30-50 zł (30 mins)
  • Bus: 3 zł (40 minutes)

Full Guide on transport from Krakow airport

How can I get to Auschwitz?

This is an often question. You may find more information about it in our full article here -> Krakow To Auschwitz.

Communication and public transport in Krakow

Touristic area of Krakow is really narrow. You can actually walk through all major districts like Old Town and Jewish Quarter. You will probably have a maximum 30 minutes walk distance from each attractions. We do also have a really developed tram connections. Read more about Public Transport in Krakow and get free maps.

I hope you enjoyed our informations, if you find it helpful, please share and comment! We also wait for other questions that we should include in this article.

24h  Pharmacies in Krakow

“Centrum” Pharmacy

Miłkowskiego 3/1 Kraków

“Dbam o Zdrowie” Pharmacy

Zielińska 3 Kraków

“Dbam o Zdrowie” Pharmacy

Kalwaryjska 94 Kraków

“Dbam o Zdrowie” Pharmacy

Osiedle Centrum A bl. 4 Kraków

“Dr. Max” Pharmacy

Ćwiklińskiej 10 Kraków

“Dr. Max” Pharmacy

Karmelicka 23 Kraków

“Galaktyka” Pharmacy

Wolska 1 Kraków

“Galla” Pharmacy

Kronikarza Galla 26 Kraków

“Pod Eskulapem” Pharmacy

Kazimierza Wielkiego 117 Kraków

“Prywatna” Pharmacy

Mogilska 21 Kraków



Hello! My name is Przemek. I live and work in Krakow. As an active person I like to explore and search through great places to spend time in Krakow. If you would like to get to know with Krakow a bit more, please read my adivce, guides and tips on how to make the most of your stay in Krakow :)!


  1. We would just like to say thank you not only to your company but to our hotel where we stayed for displaying your information booklet. Can certainly recommend the Super Saver Auschwitz Birkenau & Salt Mine if you are having a short stay. Although a long day it is worth it. Matthew & Alexandra organised very well and kept you fully informed about the day. The driver Martin was also most helpful. Would use and recommend you again.

    1. Hello guyz! We are more than happy to hear such comments. You don’t know how essential it is for us to make your stay in Krakow as good as possible :). Such feedback gives us a lot of motivation to keep doing it and improve! Thank you Mr & Mrs Lavis!

  2. We are coming (group of 4) to Krakow on the 24 th March. Would you be able to send any information and maps of the city please? Is there a shuttle from the airport to the City Centre, and how much will it cost please. We are booked into the Apis Hotel for 4 days:
    I have been a manager of our tourist office for 27 years and know how your local TIC can help when on a short break in another country.
    Mrs M Williams
    124 Kiln Road

    1. Dear Mrs Williams,

      I am glad you reached us. I will be more than glad to send some details about city. Here it goes:

      – Yes, there is a shuttle from the airport directly to your hotel with link here :] – Price is 10€ per person for shuttle so regarding 4 people I would recommend a private minivan since standard car has up to 3x people :(.
      – I have also sent a Krakow map directly to your email address with Old town and Kazimierz
      – You can also download free audioguide here
      – All tours are available here: its good to book Auschwitz Birkenau in advance as places are limited for this trip.

      If you would need any help! Just ask me :]

  3. I am bringing a group of 15 college students (ages 18 – 23 years old) and 3 university staff to Krakow in May. I would like to schedule the Auschwitz-Birkenau, Wieliczka Salt Mine, and Zakopane Mountain Tour. We want to schedule these items as soon as possible so we have everything confirmed.

  4. Hi there,
    Wondering if you have any good tourist maps you can send to me along with any other interesting things. I arrive on 5th April until the 9th & want to see as much as possible. Am quite interested in the food tour but no fish x
    Thanks for any help you can give me.

  5. Hi is it as easy to use public train or bus to Auschwitz on a Sunday ? We want to book our own tickets for a visit, and would rather visit the camp on Sunday than Saturday. Thanks

  6. Good morning. We are a group of n. 4 people and we are interested in Cracow city tours and salt mines. We stayed at the Regent hotel on 27/11/2017 and we have to depart from the airport at 9 pm to Warsaw. So I ask for the availability on the tour required, day itinerary is the discounted cost for the group, with all that the fee includes is the guide in Italian. I look forward to thanking Antonio Bonifacio

    1. Hello Antonio!

      Thanks for reaching to us 🙂 I am Przemek, glad I can help you. So here it goes! Italian tour for 27, still available at 10:45. We unfortunately do not have discount for 4 people, but the price is good! You can set a pickup time for 10:45 from Regent Hotel. Tour takes about 4-5 hours so you will easily be able to get for the plane on time. All the feed, guide and a transport included. You can reserve a tour going on this site—guided-tour/.

      If you would need any help, I am available :]

  7. Dear Przemek, we booked an Auschwitz Midday tour with English-speaking guide via for this coming Saturday. What time is the pick up from Plan Sczepański 8?
    Many thanks

    1. Hello Eli!

      Thanks for reaching! Tour starting hours from Place Szczepański are 6:55, 12:10, 13:00, 14:10. Please check the voucher for the tour just to be sure or I encourage to use our live chat on our consultants will be more than glad to help if you tell the reservation number :]

  8. We have booked the Auschwitz/Birkenau tour for Tuesday 29th August on the English midday tour.We are staying at the Aparthotel Stare Miasto on Golebia 2.Please advise pick up point and time for above tour

  9. Hello
    I have booked an Auschwitz tour on Saturday 20th January 2018 for 8 people at 0900hrs. Please can you advise if you can pick us up from our hotel, Rembrandt, and if so what time?

  10. Hello Nicola!

    Thanks for reaching us. If you would like to check it and set it up could I please ask to contact you with our booking department. You can do it different ways:
    1. Just write to us through chat on our website
    2. Write an email to [email protected]
    If you would need help, please just write to me at [email protected] and I will make sure you receive help 🙂

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