Tourist information Krakow

Tourist Information Krakow

Are you in Krakow and search for tourist information Krakow? Discover Cracow consultants are ready to help you with all the necessary information. So the crucial questions for you are probably:

Usefull links:

When are tourist information points open in Krakow?

You can come every day from 9:00 AM to 8:00 PM

Where can I find  Krakow info tourist spots? Whats the address?

  1. City Center – Plac Sczepański 8 (Opened from 8 AM to 4 PM)

Tourist information point Kraków

2. Main Market Square – Św Jana 2 Street (from 9 AM to 8 PM)

Krakow Information point Jana

3. Main Market Square – Rynek Główny 7 Street (from 9 AM to 8 PM)

Krakow Information Point Main Market

Why should I come to you? Because we want to help you with:

  1. Tourist guide info at least in english
  2. Totally amazing maps for free
  3. Best tour catalogue in City for 0€
  4. Free and fast WI-FI
  5. Cup of cold water and place to rest
  6. Krakow post cards for your family and friends
  7. Purchase all city and outside city tours in Krakow
  8. You can also exchange your KrakowCard voucher

Have a chat with our local guide each day from 9:00 AM!

Come to us from 9:00 to 9:45 and chat with our local expert! Our friendly guide is ready to help you plan your stay in Krakow, explain its history and give tips. We encaurage you to ask him anything you want to know about Krakow attractions  or local insights. It will be pleasure for us to help you make your time in Krakow unforgotable.

Questions Local Guide Krakow

Do you have questions about Krakow Tours?

Thats great! We would love to answer all your questions regarding most popular tours in Krakow like Auschwitz Tour or Wieliczka Salt Mine Tour. Interessted in hours whan does Auchwitz Musuem is open or how to get to Wieliczka? Just ask our advisors and you will get an information. Still don’t know what to do in Krakow? Just come to our office and ask what kind of activity would be suitable for you. You can also take a catalogue and find which tour is for you.

Tour meeting points DiscoverCracow

Our office on Jana 2 may be a starting point for your trip if you haven’t indicated a hotel pickup.

Can I pay for a services with credit card?

Yes it is possible to pay throught credit card.


Hello! My name is Przemek. I live and work in Krakow. As an active person I like to explore and search through great places to spend time in Krakow. If you would like to get to know with Krakow a bit more, please read my adivces, guides and tips how to make the most of your stay in Krakow :)!


  1. We would just like to say thank you not only to your company but to our hotel where we stayed for displaying your information booklet. Can certainly recommend the Super Saver Auschwitz Birkenau & Salt Mine if you are having a short stay. Although a long day it is worth it. Matthew & Alexandra organised very well and kept you fully informed about the day. The driver Martin was also most helpful. Would use and recommend you again.

    1. Hello guyz! We are more than happy to hear such comments. You don’t know how essential it is for us to make your stay in Krakow as good as possible :). Such feedback gives us a lot of motivation to keep doing it and improve! Thank you Mr & Mrs Lavis!

  2. We are coming (group of 4) to Krakow on the 24 th March. Would you be able to send any information and maps of the city please? Is there a shuttle from the airport to the City Centre, and how much will it cost please. We are booked into the Apis Hotel for 4 days:
    I have been a manager of our tourist office for 27 years and know how your local TIC can help when on a short break in another country.
    Mrs M Williams
    124 Kiln Road

    1. Dear Mrs Williams,

      I am glad you reached us. I will be more than glad to send some details about city. Here it goes:

      – Yes, there is a shuttle from the airport directly to your hotel with link here :] – Price is 10€ per person for shuttle so regarding 4 people I would recommend a private minivan since standard car has up to 3x people :(.
      – I have also sent a Krakow map directly to your email address with Old town and Kazimierz
      – You can also download free audioguide here
      – All tours are available here: its good to book Auschwitz Birkenau in advance as places are limited for this trip.

      If you would need any help! Just ask me :]

  3. I am bringing a group of 15 college students (ages 18 – 23 years old) and 3 university staff to Krakow in May. I would like to schedule the Auschwitz-Birkenau, Wieliczka Salt Mine, and Zakopane Mountain Tour. We want to schedule these items as soon as possible so we have everything confirmed.

    1. Hello Beth!

      Thanks for reaching us! I have just passed the information to our group manager Paulina ([email protected]). She will be pleased to help you with all the organisation and support you thought your whole trip to Poland :).

  4. Hi there,
    Wondering if you have any good tourist maps you can send to me along with any other interesting things. I arrive on 5th April until the 9th & want to see as much as possible. Am quite interested in the food tour but no fish x
    Thanks for any help you can give me.

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