Krakow Tourist Information
Let us welcome you in Krakow!


Krakow Tourist Information will probably be the first place you’re going to look for in Krakow.

Visiting it is the best thing you can do!

Nobody wants to waste the valuable time in a totally new city – that’s why there are many info points in Krakow.

Check where to find Krakow Tourist Information to get the answers for the most urgent questions!

Krakow Tourist Information – the basics

Are you already in Krakow, searching for some help? Discover Cracow consultants are ready to help you with all the necessary information!

Krakow Tourist Point near Main Market Square 

Helpful people with a huge knowledge about Krakow are waiting for you here:

  • Plac Szczepański 8, 31-011 Kraków
  • Open: 6AM – 7PM


What can we help you with?

  • Find a tourist guide info in English.
  • Get totally amazing maps for free.
  • Receive best tour catalogue in the city for free.
  • Connect with free and fast WI-FI.
  • Drink cup of cold water and find place to rest.
  • Buy Krakow postcards for your family and friends.
  • Arrange a great Krakow Tour (Auschwitz? Wieliczka Salt Mine? - we have it all!)
  • Exchange your KrakowCard voucher.

Have a chat with our local guide!

Our friendly guide is ready to help you plan your stay in Krakow, explain its history and give useful tips. We encourage you to ask them anything you want to know about Krakow attractions or local insights.

It will be a pleasure for us to help you make your time in Krakow unforgettable.

Get some info about Krakow Tours!

Do you want to join some Krakow tours?

That’s great!

At information point, we would love to answer all your questions regarding most popular tours in Krakow like Auschwitz Tour or Wieliczka Salt Mine Tour.

Just ask our advisors any question that you might have and you will get all necessary information.

Still, don’t know what to do in Krakow?

Just come to our office and ask what kind of activity would be suitable for you! You can also take one of our Discover Cracow catalogue and then find out which tour is perfect for you.


Special offer

Wieliczka Salt Mine Tour from Krakow
Duration details - 3h Tour + 1h 20min Transport Both Ways
Auschwitz Tours
Duration details - 2,5h Auschwitz Tour + 1,5h Birkenau Tour + 3h Transport Both Ways
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Ferial sabbagh
2018.10.19 11:10
I visited krakow in september and I want to com back with my kids (18 , 21 , 24)and celebrate on new years eve. Is there special festival for new year ? Christmas market will be still open in the square?
2018.10.19 13:10
Hi! Thank you for you comment! The Christmas Market is usually open until 6th of January, so you will have a chance to visor it for sure. Regarding the New Year's Eve in Krakow - we don't have an information about the festival on the Main Market Square yet (it will probably be announced after 1st of November), but there will be plenty of awesome places to celebrate. We are in the process of preparing the special blog post about it, so stay tuned :)
Eva smith
2018.12.09 13:12
Is the X mas market open until 6 January 2019 ?
2018.12.17 20:12
Dear Eva, the Christmas Market closes on the 26th of December, but it's followed by New Year's Market (27th December - 6th January).
Ronit Ben David
2019.03.05 15:03
Hello , we will be in Krakow the end of the month for 5 days. We would like to go by train to Warsaw.Can you give us any instraction about it? 1. Web sight of the train company 2.Can we buy in advence ticket? 3. How Much should it cost? 4. Is there any discount? Any help and instructions will help us. Thanks a lot, Ronit
2019.03.06 11:03
Hello Ronit! Sure! 1. The easiest will be to find a connection or the website - if shows you every possible connection. 2. Sure - you can buy a ticket in advance using this website I showed you. 3. It depends on the connection (the train ticket is between 60 and 150 PLN) 4. There are discounts for students (50%) and senior citizens - just remember to have an ID with you. In case of more questions you can always email me :)
Linsey Griffiths
2019.09.07 00:09
HI, I am traveling to Kraków with my family 27.12.19 I am staying close to city centre of Kraków but my children would like to ski for 2 days of are visit. Could you give me any advice how to travel to ski slopes.

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