Auschwitz Birkenau Guided Tour - Memorial and Museum


7,5 h
Between 6 AM and 12 PM
  • Instant confirmation
  • Transport by air-conditioned minivan
  • Expert guide
  • English-speaking tour leader
  • Entrance fees
  • Pickup from selected hotels
  • With this tour you will get Free Krakow Map and City Audioguide


The story…

Auschwitz is a must place to visit for those who come to Krakow. Probably for you as well, right? You heard a lot about it, but it is hard to imagine what really had happened there without visiting Auschwitz for yourself. We, as humans should get to know the history because we cannot allow such things to happen again.

 If you don't know what happened in Auschwitz Birkenau, let us quickly explain:

The Auschwitz-Birkenau complex was Nazi Concentration Camp established in 1940 and throughout the five years of its inglorious operation, over 1.5 million people including Jews, Poles, Italians, Frenchmen, Romani, and citizens of most Europe countries perished there.

Walk through the same entrance used by prisoners more than 60 years ago, and read the same slogan - "Arbeit macht frei" which translates to „Work sets one free” - sarcastic and cruel, having known that most of the prisoners never got to experience freedom again.  You will ask yourself: Why? We ask that question every time we are there. The shock and disbelief never fade. 

…that should never be forgotten

Our Auschwitz tour includes a visit to the original camp (Auschwitz I), as well as the extermination facility (Auschwitz II). These places have remained a living monument of death.

  • Our trip is designed keeping your comfort in mind - you do not have to worry about details such as transport or fees
  • We also provide you with a professional Auschwitz Educator who has a deeper and comprehensive knowledge of this formidable place
  • While we take care of the logistics, you get a chance to focus and reflect on the history associated with Auschwitz
  • Our services ensure that you avoid tedious formalities associated with the tour

The Auschwitz tour provides an insight into the origins of the concentration camp, its history and most importantly - it shows you the everyday life of its prisoners, their personal belongings, and their story.


Pickup from selected hotels

While booking the tour you will have a chance to choose your pickup point. The list of hotels is limited so if you cannot find your accommodation, please pick Discover Cracow Plac Szczepanski 8
Transport by an air-conditioned minibus
Professional drivers and executive cars
Screening of a Documentary on the way

Watching the documentary will help you feel more prepared to experience Auschwitz tour
Local expert guide
Official Auschwitz guide will share the heartbreaking story in your language. Entrance fees are already paid so you don’t have to worry about anything.
Drop off 

You can be dropped off near the place of the pickup or the Main Market Square


1,5 million of stories

A little girl finds herself crowded in a cattle wagon, holding her mother’s hand very tightly.  All of the people gathered there did not know where are they were going and what was going to happen to them. It was a long journey without food, water or light in temperature of -20 degrees. They were segregated upon arrival and little did they know that this was probably their last moments with their loved ones. It was 4th of December, 1943 and it was this day that the little girl - Lidia got transported to Auschwitz - Birkenau.
Men, women and children had their belongings and clothes taken away, their heads shaved and their arms tattooed with numbers. This number would now replace their name. Lidia’s number was 70072. 
Dirt, cold, hunger, and a great longing for her mother were unbearable for Lidia, but she learned from other children that something even worse was waiting for her in the camp. She was to become the "experimental rabbit" of Dr. Mengele. After one of the visits to the camp hospital, where paramedical experiments took place, even her mother did not recognize her. And it was just the beginning of her story.

As she says herself, she survived only because of a few coincidences that saved her.

 The Museum Today

The museum was founded in 1947, combining the area of KL Auschwitz (Auschwitz I) in Oświęcim and the Birkenau camp (Auschwitz II) in Brzezinka; 
it comprises of approximately 150 buildings and 300 ruins. The original roads, fences, watchtowers, and railway ramps have been preserved. The buildings house the collection of original exhibits and documents. In 1979, the concentration camp was designated as one of the UNESCO's World Heritage Sites. 

Today the museum is open for tourists from all over the world who want to commemorate the victims of this terrible crime and learn more about the dark side of human nature. Watching a documentary or reading about the camp will never fully replace the harrowing and hard to forget
experience of going from Krakow to Auschwitz and visiting the museum in person.

Museum regulations

  • Please, wear comfortable shoes - the tour requires a lot of walking. Also take an umbrella or a raincoat with you in order to be prepared in case of rain (the majority of the tour will take place outside)
  • Please bear in mind that there are hundreds of tourists visiting the Museum every day and keeping your own pace of sightseeing is not possible. As a preparation before sightseeing we provide you with a documentary on the way
  • You will be asked to leave your bigger belongings in a car (don’t worry, they will be locked and supervised by our driver).  The allowed dimensions of a bag you can take with you are 30x20x10 (A4 size)
  • You will get a headset to hear the guide clearly throughout the whole tour
  • Eating and smoking, as well as acting in a loud manner are forbidden at the site
  • Taking photos in the buildings with the use of flash is forbidden. You are allowed to take photos only in selected parts of the Museum

Terms & Conditions

  • If you cancel at least 24 hours in advance of the activity you will get a full refund 
  • If you cancel within 24 hours of the activity or you do not show up for the tour - no refund is due
  • Groups of 15 people and more are obliged to cancel the booking at least two days prior the tour to get a full refund
  • In order to receive a discount students must have a valid student ID during the tour
  • Please arrive at the designated pick-up point minimum 5 minutes before the departure time
  • Minor delays (circa 20 minutes) are possible due to traffic conditions
  • Pickup from hotels located in Old Town or Kazimierz might include about 5 minute walk to the bus                        
  • A customer is kindly requested to contact us at least 24h before the beginning of the tour to confirm pick-up time and place of departure
  • In case of any issues, you can always ask our Tour Leader for help or call our Support Center (the number will be on the sticker that you get before the tour)
  • The lunch is not provided during the Auschwitz tour, so we highly recommend taking a lunchbox with you


How far is Auschwitz from Krakow?

It is 66 km distant from Krakow which means that it takes about 1 h 30 min to get there by car. It is a separate town with no administrative relevance to Krakow, which is why the tour takes that much time. If you are interested, please read more about Auschwitz Location on our blog.

Is there an option to pick me up from a place which is not on the list?

Unfortunately, we have a limited number of pick up points which are mentioned while booking. If you can’t find your hotel, please pick Discover Cracow Plac Szczepański 8 which is our visitor's center located in the Main Market.

At what time will you pick me up?

You can specify your desired pickup time during the reservation process. It is also indicated on your voucher. If you aren’t sure, you can always call our 24/7 support center or use our live chat - our consultants will be happy to help anytime. 

How long does the tour last?

A guided tour lasts about 3,5h and one-way transfer from Krakow to Auschwitz takes about 1h 30min (+ pickup time) so the whole tour takes about 7 - 7,5 hours.

I am using a wheelchair, can I visit Auschwitz?

Yes, you can visit Auschwitz with an assisting person. Bearing in mind that the wheelchair should be capable of folding so it would fit into a minibus. However, some sites in Auschwitz are available only through steps so you may not be able to see some of them. Sightseeing in a wheelchair is difficult due to the historical aspect of the buildings (no driveways, large steps, and stairs, pebbly ground).

What luggage size can I take to Auschwitz?

The dimensions are 30x20x10 and you will not be able to enter with any luggage that exceeds those. These are strictly followed and controlled. You can leave your bigger luggage in our minibus, it will be locked and supervised by the driver.

What is the difference between Regular and Small Group Auschwitz tour?

The main difference between those two is the number of participants - The regular group is up to 30 persons and the small group is up to 22, which gives you more personalized guide's attention. Also, the Small group tour offers entering the Museum earlier avoiding crowds and a snack box is included in the price. The itinerary is the same for both tours.

I do not need transportation, can I join the tour in Auschwitz itself?

Unfortunately, logistical challenges do not allow us to add guests to an existing tour. Therefore, it becomes mandatory to use the transportation provided by us.

Do I get free time to visit the gift shop and restaurant, or to walk around the Camp just by myself?

The itinerary of the tour is strict and free time is limited to the short break between Auschwitz and Birkenau parts. The Museum is very popular spot among tourists from all over the world so it can be crowded at times. The time each group spends there is limited by Museums regulations.

How can I change a date of my tour or cancel it?

You can contact our Support Center via phone, live chat or email and our consultants will gladly amend or cancel your booking as long as the change is made minimum 24h prior to the tour (according to the Cancellation Policy).