Refund Policy - Coronavirus

CANCELLATION OF RESERVATIONS - IMPORTANT INFORMATION

Due to the difficult worldwide situation we present 3 options underneath, for anyone that bought any of our Discover Cracow or Krakow Card services. 

Please inform us on your decision. If you made your purchases using:

1. discovercracow.com, krakowcard.com – please contact us via e-mail at booking@discovercracow.com

2. hotel concierge, front desk reception or websites selling services online (tripadvisor.com, getyorguitde.com etc.) - please contact your service provider for a refund